Leadership, Team Building and Communication Case Study

Leadership, Team Building and Communication - Case Study ExampleThough such examples atomic number 18 always amongst the academic courses such as strategic management or marketing or entrepreneurship, where examples of Costa and Dunkin Donuts, etc are given, but not when it comes to leadership, team building and communication. This assignment specific each(prenominal)y discusses a caf and discusses the utter concepts about the same. The owners of the caf are Rose Gray and Ruth Rodgers.Prior to predicting the leadership styles that are adopted by the owners of the caf, it is critically important to discuss and analyze the plethoric environment at the caf, for which, some critical points are quoted below from the extract.In the initial portion of the article, the author clearly states there was a clear sign about the caf being a step ahead of the conventional cafes with a family like atmosphere, a spirit of community, with mutual care and support amongst people. Respect for all i s the key term that has been identified as the differentiating factors, whereby respect is for all, including the chefs, the waiters, dishwashers, bothone. Respect comes from within, from the culture, ultimately yielded in the top-bottom approach, and not possible otherwise. Other than this, there are no hierarchies, every person is free to take up a job that they discover and realize that they can do it. spare-time activity the same, there are no located job descriptions and there flexibility to switch roles within the arena. There is appreciation of creativity and provision of self audit, with responsibilities of actions taken by the person in-charge. Despite there being more freedom and lesser control, there is absolutely no tolerance for bad service due to a bad mood, though these are also individuals and there can always be a bad day, because a good food is no guarantee of bringing the customer tolerate but a bad service would definitely not bring him back. Equality and mut ual support are the major fundamentals the daily plug-in is decided by the chefs and then moved up, which shows a classical example of a bottom-up approach. The seniors are influential but in an effective and unfelt manner, with no explicit push. The key rule is involve everyone equally which defines the strategy followed by the owners. There are no uniforms like any other traditional caf, which illustrates the openness of expression and empowerment.Following these evidences, as depicted above from the analytics of the case, it is clearly visible that the leadership style adopted is participative or democratic. The clear motto of such a group is let us, and this is hardly how it all proceeds as the case suggests, there is no bossing around nor there is any delegation of tasks that might be the case in bossy or delegative style of leadership one by one.For identifying the emotional intelligence competencies used in this assignment, reference is made to the Golemans five dimension s of emotional intelligence. Goleman identifies two fundamental categories and then the dimensions respectively i.e.Personal CompetencySelf awarenessSelf regulationMotivationSocial CompetencyEmpathySocial workAs it is wisely said that the changes that are effective, come from the topic, along the similar lines, a brief analysis of the case and as visible from the readings quoted in the previous section, it is clearly vi